FAQs

Orders can be modified up to 10 days prior to the scheduled flight date. Changes made after that date may be subject to an additional fee.

VineView accepts EFT, check and credit card. Payment terms are shown on the quote.

VineView offers three vigor packages plus some optional enhancements. Please see the product comparison chart for details.

VineView offers bulk pricing based on total acreage and flight frequency. Please inquire with your sales representative.

VineView has planes in the air approximately four days per week. Images can be ordered weekly, monthly, or as few as one flight per season.

Data is delivered 2 to 5 days after the flight depending on the product ordered. You will receive an automated email after the flight has occurred and another message when the data is available in the VineView app.

You will receive automated email messages regarding your flight schedule shortly after you place the order and also two weeks prior to the scheduled flight. Changes to the flight date can be made up to 10 days prior to the scheduled flight date. Last minute changes may be accommodated and subject to a scheduling fee.

VineView targets bloom, veraison and pre- harvest dates on a regional basis; however, we recognize not all growers and grape varieties follow the same schedule, so we are happy to consider your date requests. For guaranteed flight dates, we offer the Pro Advanced product. Please inquire with your VineView sales representative.

Flight frequency depends on intended use. VineView recommends three flights per season to track and mitigate potential problems. Larger growers may benefit from monthly flights to help prioritize problem areas for scouting and mitigation. This can result in significant labor savings.

Any type of geospatial file format is accepted if bounds are clearly delineated. Some accepted file types include shapefile, geojson, kmz, geopackage. VineView also accepts non- georeferenced maps if sufficient information is provided to locate the property.