FAQ
APP
Use Chrome/ chromium-based as your browser or try password reset. Please check your spam folder if you do not receive the reset link in your email.
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Please email support@vineview.com. Include first name, last name and email address of the new user.
(1) Exported PDF reports can be shared with others. PDF reports can be exported by navigating to the top-right menu where your username is listed and selecting “Report” from the dropdown menu. Use the popup window to select which layers to include in the report, and if you would like each block on a separate page. In this case, the report can be quite long. Click “View” when you are done. To save the report as a PDF, click “Print” on the top-right menu and select “Save as PDF” from the “Destination” dropdown menu. From here, select Save.
(2) Email support@vineview.com and provide first name, last name, email, authorized property list.
Email support@vineview.com with a list of properties needed and a contact person at the affiliated company for verification.
Navigate to the top-right menu and select your username. From this dropdown menu, select “Manage Organization.” On the left-side menu, click the “Fields” icon. A list of your Fields will appear with pencil icons to the right of the field name and arrow icons to the left. Select the arrow icon to expand the selected field to show individual blocks. Select the edit (pencil) icon to make changes to the corresponding block name.
Block layout change requests can be sent to support@vineview.com. Please send an updated shapefile or PDF block map. Changes that occur post-processing will be subject to a charge of $150 per property per date, unless initiated during the initial order.
Under your profile name, click the switch teams function (see above) to see other folders you can access. If you require access to other folders, contact support@vineview.com with a list of properties needed and a contact person at the affiliated company for verification.
Absolute mode is the default view. This uses a fixed color scale that covers the vigor levels for the entire range of vegetation, and is comparable between dates and locations. Relative view rescales the data from lowest vigor to highest vigor, relative to only the blocks selected.
Click the histogram icon once to pop open the histogram/data metrics window. Click the same icon again to hide the window.
(1) GIS data can be exported by navigating to the top-right menu where your username is listed and selecting “Download Data” from the dropdown menu. Use the popup window to select which files to download. The files are geotiff and shapefile format corresponding to the layers shown on the VineView app. You can also download a geotiff of the zone map by selecting the second last option on this list: PureVine-Zones.pdf.
(2) PDF reports can be exported by navigating to the top-right menu where your username is listed and selecting “Report” from the dropdown menu. Use the popup window to select which layers to include in the report, and if you would like each block on a separate page. In this case, the report can be quite long. Click “View” when you are done. To save the report as a PDF, click “Print” on the top-right menu and select “Save as PDF” from the “Destination” dropdown menu. From here, select Save. .
(3) Excel spreadsheets showing block statistics can be exported from the histogram/metric window. Select CSV or XLSX format. (Note: only the selected blocks will be included in the download.)
PDF reports can be downloaded by navigating to the top-right menu where your username is listed and selecting “Report” from the dropdown menu. Use the popup window to select which layers to include in the report, and if you would like each block on a separate page. In this case, the report can be quite long. Click “View” when you are done. To save the report as a PDF, click “Print” on the top-right menu and select “Save as PDF” from the “Destination” dropdown menu. From here, select Save.
This can occur when using certain unsupported browsers. Be sure to use Chrome as your browser when viewing/downloading reports.
From your office, download the geopdf version of the zone map by navigating to the top-right menu where your username is listed and selecting “Report” from the dropdown menu. In the popup window, scroll down to the second last option and select PureVine-zones.pdf. You will need to click the + icon to request this layer, which will take a few minutes to generate. When ready, check the box and download the layer. This file can be viewed as a geopdf using the Avenza Maps App on your tablet or smartphone.
The location accuracy is dependent upon the GPS signal of your phone, which is typically within 16 feet of your actual location under open sky.
We do not have an API at this time; however, please contact support@vineview.com for alternative data delivery options.
This can be accomplished by opening two windows and logging into the VineView App in both windows.
Under your user name, select “Preferences.” From here, select imperial versus metric.
Make sure to use the Chrome or Chromium- based browser. If the problem persists, please contact support@vineview.com and attach a screenshot of your output issue.
Background images provided by the mapbox software are for general location reference only. VineView’s images show the block status as of the indicated flight date. If you would like to view current visible color images, click on the layers icon and select the visible color background image option.
Please contact support@vineview.com for printable files larger than 8.5”x11”
- Click on the drop-down menu located in the top right corner and choose “Offline Maps.”
- Next, select “Add Offline Map.”
- Pick your desired location, layer name, and the dates you wish to view in offline mode.
- From the list of maps you’ve selected for offline viewing, choose the specific offline map you want to access.
- If you want to disable offline mode, simply click on “Disable” in the top right corner at any time.
ORDERS
We need the following information to place your order:
1. Vineyard names
2. Shapefile or ranch map with detailed block boundaries for each vineyard
3. Block names
4. Vine spacing for each block
5. Varietal planted in each block
6. Target flight dates
Any type of geospatial file format is accepted if bounds are clearly delineated. Some accepted file types include shapefile, geojson, kmz, geopackage. VineView also accepts non- georeferenced maps if sufficient information is provided to locate the property.
Flight frequency depends on intended use. VineView recommends three flights per season to track and mitigate potential problems. Larger growers may benefit from monthly flights to help prioritize problem areas for scouting and mitigation. This can result in significant labor savings.
VineView targets bloom, veraison and pre- harvest dates on a regional basis; however, we recognize not all growers and grape varieties follow the same schedule, so we are happy to consider your date requests. For guaranteed flight dates, we offer the Pro Advanced product. Please inquire with your VineView sales representative.
You will receive automated email messages regarding your flight schedule shortly after you place the order and also two weeks prior to the scheduled flight. Changes to the flight date can be made up to 10 days prior to the scheduled flight date. Last minute changes may be accommodated and subject to a scheduling fee.
Data is delivered 2 to 5 days after the flight depending on the product ordered. You will receive an automated email after the flight has occurred and another message when the data is available in the VineView app.
VineView has planes in the air approximately four days per week. Images can be ordered weekly, monthly, or as few as one flight per season.
VineView offers bulk pricing based on total acreage and flight frequency. Please inquire with your sales representative.
VineView offers three vigor packages plus some optional enhancements. Please see the product comparison chart for details.
VineView accepts EFT, check and credit card. Payment terms are shown on the quote.
Orders can be modified up to 10 days prior to the scheduled flight date. Changes made after that date may be subject to an additional fee.
PRODUCTS
Enhanced Vegetation Index is similar to Normalized Difference Vegetation Index; however, it includes additional wavelengths of light which improve the consistency of the measurement.
PureVine™ zones are created from the PureVine™ data which isolates the canopy, removing background soil and cover crop. Vigor index zones are created from the entire image, incorporating vigor of the cover crop as well as the canopy.
It’s possible for newly planted fields to show up as undetected in the PureVine™ calculation. If you would like us to further calibrate the field, please contact support at support@vineview.com
Our current redleaf product is optimized for red varietals.
Please read VineView Seasonal Use Cases. Alternatively, you can contact your sales representative to request a consultation.
Canopy gaps are calculated at 50 cm increments and are assigned a present or missing parameter. The resultant present length is calculated from a summation of all 50 cm present increments. Likewise, the resultant missing length is calculated from a summation of all 50 cm missing increments. Inconsistencies between the Canopy Gaps value and field measurements can arise due to differing methods of arriving at the missing length value.
There is a reasonable margin of error in the vine count metric due to the nature of aerial imaging. Common causes of inconsistency include irregular shadowing from adjacent objects, subjective row ends, and accidental inclusion of other vegetation features (i.e., decorative shrubs and small trees).
Undetected vines are calculated using the vine spacing set at the block level, generally between 4-8 feet. This value should stay somewhat static throughout the growing season. Canopy gaps are a more granular calculation, at 50 cm increments. This value is likely to see more change as the canopy closes over throughout the year.
USES
Zone maps are derived from PureVine™ values, and provide a more summarized view of the corresponding index.
PureVine™ is VineView’s process that isolates the canopy from surrounding soil and groundcover. The calculation uses a combination of proprietary algorithms and user inputs.
(1) Identify index vines for stress monitoring
(2) Identify leaks or clogged emitters
(3) Guidance for double poly drip line based on zones
VineView recommends our three-flight package; however, for those electing just one flight per year, we recommend a pre-veraison or veraison flight. An earlier flight gives more opportunity to implement management practices.
Please reach out to our support team or your sales representative to schedule a video call.
You can find PDF reports by navigating to the top-right menu where your username is listed and selecting “Report” from the dropdown menu. A window will open with report options.